User experience

Our user-centric approach

We’ve been advocates of user centred design for many years and it informs everything we deliver.

User insight and stakeholder research

Working with you and your users we aim to get to the root of every user need, and balance that with the organisational vision, through a variety of stakeholder and user activities.

We’re very pleased to have partnered with WPN Chameleon. They have a proven record of creating excellent user experiences and delivering results

Graeme Wallace, Digital Fundraising Specialist, RAF Benevolent Fund

From insight to rapid prototyping

We are experienced at developing user research strategies and carrying out the activities that generate the relevant insight needed to meet the project goals. We offer the full suite of user experience tools from research and ideation, through to design sprints, user journey planning and flow, IA, content audits and strategy, rapid prototyping and user testing.

We also have a dedicated website for more detail on the digital services we provide - please click here to find out more.